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Auto Casualty Article

Navigating AI and Claim Handling in 2026

5 MIN READ

For claims professionals, 2026 marks a pivotal year for the use of artificial intelligence (AI). Claims administration has shifted from an efficiency tool to a highly scrutinized regulatory topic. The legislative arena is a complex blend of uniform guidance from the National Association of Insurance Commissioners (NAIC), prescriptive state laws and encouraging federal research initiatives. The core principle governing adoption of AI into claims administration is that AI must act as a support tool, and not the sole decision-maker.
Auto Casualty Article

Reflections, Predictions and Gratitude from Enlyte Experts as 2021 Comes to a Close

6 MIN READ

From navigating year two of the pandemic to accepting our “new normal,” our experts are thankful for the teams and relationships we have strengthened while expressing hope and eagerness for the possibilities the new year will bring.
On24 Virtual Event

mPower Conference Session: Auto Casualty Trends

On-Demand
6 MIN READ

In this recorded session, Mitchell | Genex | Coventry experts will share insights into the most important claim, technology, pharmacy and regulatory trends in the auto casualty industry today, with a focus on first party auto.
Auto Casualty CE Webinar

Navigating Michigan’s No-Fault Auto Fee Schedule Four Months In [On-Demand Webinar]

On-Demand

In this on-demand webinar, hear the latest from Enlyte experts on Michigan’s no-fault fee schedule, including product info and regulatory changes.
Mitchell Virtual Event

Navigating Michigan’s No-Fault Auto Fee Schedule Four Months In

On-Demand

In this upcoming webinar, hear the latest from Enlyte experts on Michigan’s no-fault fee schedule, including product info and regulatory changes.
Mitchell Article

Most Common Characteristics of High-Performing Third Party Claim Workflows

While every carrier’s exact workflow and claim processing techniques are distinct, most claim professionals across the third party liability industry operate with the same goals in mind—settle claims accurately, efficiently and consistently. But sometimes, the complexity of third party claim processing can cloud these seemingly simple objectives.

Mitchell Article

The 5 Essentials Every Third Party Claim Workflow Needs

Recent third party claim costs have risen significantly— from the start of 2018 through the end of 2020, average charge per claimant in Mitchell’s aggregated industry data has increased 53% for third party claims.
Auto Casualty Article

Liability and Injury Evaluations: Understanding the Two Types of Recommendation Models

5 MIN READ

Third party bodily injury teams use a number of different approaches and tools to settle claims, but they do share a similar set of goals—settling claims efficiently and accurately.

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