Medical Records Summarization

AI-Powered, Clinically Reviewed Medical Records Tool for Bodily Injury Claims

Medical Records Summarization alleviates the hours of manual analysis adjusters face when reviewing complex, disorganized medical records. Combining advanced AI technology with certified nurse review, it delivers actionable summaries ensuring evaluations are on track and no critical information is missed, freeing adjusters to focus on what matters most.

Where AI Efficiency Meets Clinical Accuracy

A high volume of unorganized medical documents, combined with a nationwide nurse shortage and limited medical knowledge among adjusters increases the likelihood of critical details being missed, complicating evaluations and delaying claim resolutions. By leveraging AI with clinical expertise, Medical Records Summarization reduces errors that could lead to inaccurate settlements, accelerates claim evaluations without adding headcount, and empowers adjusters to make well-informed, defensible decisions.

"What is unique about Medical Records Summarization is it uses AI automation to easily prioritize medical facts and decision-making, but the final work product is validated by a clinical expert. It’s a trust-but-verified approach." 

— Steve Laudermilch, Executive Vice President, Casualty Solutions Group

Key Metrics

100%
Clinician Reviewed
33%
Reduction in Record 
Review Expense
80%
Efficiency Improvement
3 Day
Turnaround Time

Fast, Reliable, and Medically Verified

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100% Clinician Reviewed

Each record and every detail undergoes certified nurse review, addressing oversight gaps common in AI-only solutions and reducing the risk of costly disputes or potential litigation.

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Save Hours on Every Demand

Reduce manual review time with a searchable, easy-to-read copy of the demand, enabling adjusters to work faster and more efficiently across every claim.

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Actionable Summaries

AI seamlessly organizes the records into targeted, adjuster-optimized summaries that prioritize clarity and relevance.

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Support Adjuster Development

Vital medical insights are delivered alongside each summary, enhancing decision-making and accelerating learning for less-tenured staff.

How It Works

Each document is processed using advanced technology, then reviewed by a clinical expert to ensure summaries are medically sound and easy to digest.
 

MRS Process

Flexible Options to Fit Your Claims Workflow

Medical Records Summarization can be utilized in two ways:

 

  • Pair Medical Records Summarization with Demand Package Review in a single request, saving time and further simplifying the process. 

  • Use it as a standalone solution for claims that do not require bill review but would benefit from summarization. Our easy-to-use web-based software makes uploading the records fast and simple.  

Find Out More

Combine industry-leading technology with deep market expertise to achieve exceptional claim outcomes. Schedule a consultation to learn more about our comprehensive suite of integrated casualty services and solutions.