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Continuing Education Webinars

Supercharge your professional development with complimentary webinars from some of the industry's top subject matter experts.

Upcoming Webinars

 

Complex Regional Pain Syndrome (CRPS) in the Upper Extremity

March 19, 2026

This presentation offers a practical overview of Complex Regional Pain Syndrome (CRPS) in the upper extremity, covering early signs, pain mechanisms and effective therapy and medical treatments. It also highlights coordinated care and return-to-work strategies to improve outcomes and reduce disability. Designed for claim professionals and clinicians, the session equips attendees with practical strategies to improve functional outcomes and reduce disability.

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Leveraging Case Management for Optimal Claim Outcomes

April 23, 2026

This presentation, led by Erin Perkins, RN, BS, CCM, Clinical Program Manager at Enlyte, explores how claims adjusters can leverage case management for optimal claim outcomes. It emphasizes early intervention, proactive collaboration, cost containment, and strategic assignment of case managers to improve recovery, reduce costs, and enhance stakeholder communication.

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Common and Complex Shoulder Injuries: Surgical Considerations and Physical Therapy Treatment

May 21, 2026

This course aims to help claims professionals and clinical staff understand the nature of these injuries, and the best-practice evidence-based treatment to achieve better outcomes. We will explore the most common shoulder injuries, as well as review more complex injuries and potential complications that can affect recovery.

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Past Webinars

CE credit not available for previously recorded sessions.

 

On Demand

Pharmaceuticals, Pricing & Protocols

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In this informative presentation, claims professionals and nurse case managers will gain essential insights into current and emerging pharmaceutical options for pain management in workers' compensation. The session will cover traditional approaches, non-opioid alternatives and newly developed medications, while highlighting potential cost concerns with certain pain products.
This course provides a high-level and practical overview that gives participants both knowledge and actionable ideas.
On Demand

Artificial Intelligence for Better Claims and Better Balance

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Artificial intelligence is no longer just a buzzword. It is becoming part of daily life and claim management. In this session, we will explore what AI really is, how it is already being used in insurance and workers’ compensation and how it is changing the way adjusters work. We will also discuss ethics, governance, and the importance of human oversight. Finally, we will look at how adjusters can use AI not only to work smarter but also to find better balance in their personal lives.

This course provides a high-level and practical overview that gives participants both knowledge and actionable ideas.
On Demand

Beyond the Bottom Line: Ethical Decision-Making in Workers’ Compensation

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This course is designed to help claims professionals navigate the complex intersection of ethics, law, and organizational responsibility. It provides participants with a framework for understanding ethics—not just as compliance with rules, but as a commitment to fairness, transparency, and integrity. Participants will gain strategies to strengthen ethical decision-making, build trust, and foster a culture of integrity across the workers’ compensation system.
On Demand

Pharmacy Benefits & Workers' Compensation

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In this informative presentation, claims professionals will gain essential baseline understanding of managed care and pharmacy benefits management in workers’ compensation. They will receive an overview of PBM services and their important role in driving better outcomes for injured employees while effectively managing costs, and they will explore key topics such as prescription claims management, drug formularies, prior authorization processes, patient and prescriber engagement, analytics and reporting, and the challenges and opportunities faced by PBMs in the workers' compensation industry.
On Demand

Evidence-Based Practice in the Use of PT Modalities: A Guide for Claims Professionals

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This course provides claims staff with practical knowledge about common physical therapy modalities, their evidence-based applications, and how to evaluate their medical necessity and appropriateness when reviewing treatment plans and bills. Participants will gain insights to make more informed decisions about authorizing treatment and recognizing potential overutilization.
On Demand

Direct Access Physical Therapy in Workers' Compensation

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This course explores the growing trend of direct access physical therapy in workers' compensation cases, its potential benefits, challenges, and implementation strategies.
On Demand

Health Literacy and Its Importance in Workers' Compensation

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Health literacy is a critical component of effective healthcare delivery.

This presentation will define health literacy and explore its impact on general health and wellness and recovery from injury or illness. It will also cover best practices for improving health literacy, ensuring injured employees understand their diagnosis, treatment and recovery plans. Practical examples and a case scenario will be provided to illustrate these concepts.

On Demand

Impact of Physical Demands Analysis from Prevention to Return to Work

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In this webinar, claims professionals will learn how PDA can help facilitate return to work, prevent workplace injuries and aid in ADA compliance. They will gain an understanding of how integrating PDAs into the process can lead to substantial decrease in disability payments, medical expenses, and fraudulent claims.
On Demand

Medical Marijuana: 2025 Changing Landscape

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In this webinar, we will review the history of marijuana in its use and journey to legality, current state legislative efforts to legalize marijuana and efforts at the federal level. We’ll examine recent studies on the efficacy of marijuana, its potential and risks, and the impact of marijuana on the workplace, policy changes occurring to protect marijuana users and court cases around accommodating medical marijuana use.
On Demand

Opioid Use Disorder & Recovery

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This webinar aims to educate attendees about the opioid crises as it relates to opioid use disorder (OUD). The content will outline drug characteristics of the opioid class that may lead to adverse outcomes such as misuse, abuse, addiction, and overdose. It will provide a review of the current challenges associated with opioid overdose and OUD, review evidence-based recommendations for identifying opioid adverse outcome risk, and present approaches for OUD recovery, including consideration for medication-assisted treatment and support recommendations, including pain management best practices and guidance related to opioid treatment programs.
On Demand

Common and Complex Foot and Ankle Injuries

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This course aims to help claims professionals and clinical staff understand the nature of these injuries and the best-practice evidence-based treatment to achieve better outcomes. We will explore the most common injures, as well as review some more complex injuries and potential complications that can affect recovery.

On-Demand Archive

 

   

Specialty Pharmaceuticals and the Impact in Workers' Comp

Prescriptions for High Drug Costs

Crisis Intervention: Returning to Productivity after a Critical Workplace Incident

Medicare Set-Aside and Workers' Compensation

Stay-at-Work/Return-to-Work Tools for Claims Handlers

Lumbar Spine Basic

Best Practices in Workers' Compensation Utilization Review

Cost Projections Services and Legal/Liability Nurse Reviews

Medical Marijuana Efficacy, Policy and Workers’ Compensation Impact

 

   

Case Management: Building Trust Through Advocacy

Pain Management: Pharmacologic Alternatives to Opioids

Ergonomics: The Benefits to Claims Professionals

Catastrophic Injury Management

Ethics in Workers' Compensation

Navigating Home Health Services

How Personal Perspectives Can Shape Ethical Decisions

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