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Auto Casualty Article

5 Ways to Double Your Productivity Gains from Referral Engine

Double-digit productivity gains in claims operations are achievable, but rarely fully captured. The difference comes down to execution. Referral Engine is the foundation, but performance gains are driven by intentional configuration and workflow alignment. Here are five simple configurations that will instantly boost your team’s productivity.
Auto Casualty Article

2019 CPT Code Changes: Technology is King

The American Medical Association (AMA) 2019 Current Procedural Terminology (CPT) code set is here! There are a total of 335 code changes in the 2019 code set. How will these changes impact the casualty industry? After an intensive review of the new CPT code book, the most notable changes are technology-based.

Auto Casualty Article

New Medical Price Index Reports Coming in 2019

A Message From Our Team Regarding the Auto Casualty and Workers' Compensation Medical Price Indexes
Auto Casualty Conference

AASP Northeast Trade Show

Visit Us at Booth #200 Northeast is a trade show tailored specifically to fit the needs of today's professiona
Auto Casualty Conference

RIMS 2019 Annual Conference & Exhibition

Visit Us at Booth #1333 The RIMS 2019 Annual Conference & Exhibition is the premier event for the risk management community.
Mitchell Article

WCF Insurance Proves that Doing the Right Thing is Good for Business

For more than 100 years, WCF Insurance has been protecting both workers and employers as Utah’s premier workers’ compensation insurance provider. Although the company has come a long way from its beginnings in 1917, its dedication to creating strong communities has remained constant.
Mitchell Article

New Hazards and Opportunities for Insurers in the Internet of Things

According to the famous futurist Ray Kurzweil, “we won’t experience 100 years of progress in the 21st century—it will be more like 20,000 years of progress.” We are at an incredibly important moment in time—one that I believe historians will look back on as a pivotal time in the advancement of technology and in the way humans interact with it.
Auto Casualty Article

Field Inspection vs Virtual Estimating Trends

Insurance companies continue to seek ways to improve customer satisfaction while driving production efficiencies. Historically, most insurance companies offered three, maybe four standard methods of inspection (MOI’s) to assess damages to a vehicle in the claims process. These standard methods often include: a direct repair program (DRP), staff inspection at the vehicle’s location if within a staff member’s territory; or inspection by an independent appraiser.

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