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Mitchell Article

ICW Group Reduces the Pain of Recovery with Surgery Concierge Service

ICW Group Insurance Companies is the largest group of privately held insurance companies headquartered in California. Quoting more than $3 billion annually, ICW Group represents a group of carriers offering property, auto and workers’ compensation insurance. The company is recognized nationally as an industry leader in helping policyholders achieve fewer and less costly claims. It is also a leading advocate of high-touch customer service, particularly in supporting injured workers.

Mitchell Article

Managing Medical Records is Key to Improving Third Party Claim Settlements

Documents that adjusters receive from attorneys or claimants related to third party claims are typically unorganized, inaccurately coded and seemingly stacked a mile high. It can feel like an insurmountable challenge to organize, digitize and understand every detail of the medical records, but processing a claim without first organizing, capturing the data and properly coding documents can make it difficult for an adjuster to efficiently reach the most accurate settlement.

Workers' Comp Article

How Employers and Insurers Can Create The Most Effective Return to Work Programs

5 MIN READ

No one wins when employees miss work due to job-related injuries. Company productivity goes down and injured workers are often left vulnerable, confused, or feeling frustrated at what they believe is a complex workers' compensation program. With this in mind, employers and carriers are continuously looking for ways to ensure their return-to-work programs are effective and focused on what's best for injured workers.

Mitchell Article

Five P&C Hot Topics and the Trends Fueling Them

Does virtual reality have practical applications for the P&C and collision repair industries? While it may be too soon to say what the overall impact will be, we are seeing interesting applications that go beyond entertainment. Virtual reality is being used to train doctors, create architectural models, and test the safety of new car models in a virtual setting before manufacturing them. It’s easier to see the potential benefits of augmented reality.

Mitchell Article

Corporate Responsibility: How Employee Engagement and Community Engagement Go Hand-in-Hand

Employee engagement is a top priority for every human resources executive, and for good reason. According to a PWC study, employees who are committed to the companies they work for put in 57 percent more effort and are 87 percent less likely to resign. Despite these powerful statistics, Gallup reports that only about one third of U.S. workers are engaged at work.

Mitchell Article

Top 10 Trends from the Mitchell 2016 P&C Conference

At the 2016 Mitchell Property and Casualty Conference, keynotes, breakouts and everything in between were focused on technology and social trends that are changing the way we interact with one another and do business. From augmented reality to information security, here are 10 of the many trends that were top of mind at the conference.

Mitchell Article

The State of Third Party Auto: Claim Costs, Consistency and a New Generation of Adjusters

The cost of third party auto claims is rising quickly, and many insurance carriers are struggling to keep up. As the number of attorney-represented claims grows, adjusters are getting more and more demand packages, which are often disorganized or incomplete, though they require a timely response.

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