Using Risk Prediction Technology to Move Claims Forward
Technology is playing a larger role in helping comp claims progress. In today’s Inside Workers’ Comp, Bobbie Doyle, director of utilization management at Genex, explains the ins and outs of a program designed to do just that. It’s called Referral Expert.
WorkCompWire: Pandemic Protocol: Work Comp Guidelines for COVID-19
In recent weeks, health care professionals have looked to the CDC and WHO for guidance on how to best treat the evolving coronavirus pandemic. However, for workers' comp professionals, few standards are available that focus on issues most pertinent to their industry and the needs of injured employees.
Field Case Management in the Face of COVID-19
4 MIN READ
As Americans practice social distancing to prevent further spread of COVID-19, it is important injured employees safely continue to receive the services they need for their claims to progress.
Post-traumatic Stress Disorder and Workers’ Comp
3 MIN READ
PTSD typically starts with exposure to a critical incident. In order to meet the definition of PTSD, symptoms must last 30 days or more and disrupts normal life pursuits. It results from violation of expectations, deeply held beliefs, core beliefs such as belief in a just and fair world, need to trust others, self-esteem-self efficacy, and need for predictable and safe world.
Health Literacy’s Impact on Delayed Recovery
4 MIN READ
This article is authored by guest blogger, Mariellen Blue, National Director of Case Management, Genex Services. Workers’ compensation professionals are seeing delayed recovery as an increased challenge in claims—as injured employees may not be progressing along a medically reasonable and expected time frame. However, it can be difficult to pinpoint exactly why the delay is occurring in order to address the issue.
Catastrophic Case Management: Immediate coordinated response by clinical experts
2 MIN READ
Most illnesses or injuries progress well with traditional case management services. However, a small percentage of cases require more intense and careful management. Early intervention and proper procedure are imperative in the treatment of catastrophically injured people. Clinical situations that require catastrophic case management are characterized by diagnosis, complexity of treatment, and high dollar exposure.
Healing Body and Soul
2 MIN READ
Meet Dana Schwartz, RN, CCM. One of the unique advantages a case manager brings to a workers’ comp case is a holistic approach to treatment. This focus on the person, rather than the injury, is how Dana Schwartz has managed to return injured employees back to their jobs safely and efficiently throughout her exceptional 22-year career as a case manager.
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