Resiliency in Irma’s Wake
1 MIN READ
Headlines pulled from today’s news feed present a cataclysmic picture of the wrath Hurricane Irma is expected to inflict on Florida and the Southeast when it makes landfall Sunday.
Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust
Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch manager, Chikita Mann, MSN, RN, CCM, who explains how bias and cultural misunderstanding can significantly delay an injured worker’s recovery. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient."
Case Severity: What Factors are You Missing in Delayed RTW Cases?
Case severity tools like the ODG calculator play a big role in helping workers’ comp professionals predict return-to-work timing and costs based on the total claim picture. However, if you fail to look beyond the compensable diagnosis, you may find that your severity rating score doesn’t add up. Genex’s Mariellen Blue, RN, CCM, national director of case management services, explains in this podcast.
Stay Ahead in P&C
Get monthly insights from Enlyte experts to tackle your toughest claims challenges.