Insights
Treating LGBTQ Injured Workers: Gaining Cultural Competence with Chikita Mann
In part 2 of her podcast on addressing health care disparities based on sexual orientation and gender identity, Genex branch supervisor, Chikita Mann, MSN, RN, CCM, suggests ways workers’ comp professionals can build a more inclusive environment to help injured LGBTQ workers return back to their jobs safely and efficiently. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient.”
Treating LGBTQ Injured Workers: Gaining Cultural Competence, Building Trust
Health care disparities based on sexual orientation have become more prevalent, with statistics to prove it. Lack of trust between patient and provider can have a significant impact in workers’ comp, says Genex branch manager, Chikita Mann, MSN, RN, CCM, who explains how bias and cultural misunderstanding can significantly delay an injured worker’s recovery. For more information on the topic, read Chikita's full article in Care Management Magazine, "Cultural Competence and the Lesbian, Gay, Bisexual, Transgender and Queer (LGBTQ) Patient."
Making Change Happen in WC: What’s Holding You Back?
Everyone’s looking for new ways to improve their work comp programs, but when it comes time to implement real changes, it’s not so easy. In today’s Inside Workers’ Comp, Ron Skrocki explains why change is a challenge.
Veterans Day Salute
In this special Veterans Day edition of Inside Workers’ Comp, we talk to case manager Nicole Hurley, RN, BSN, CDMS. Aside from being a Genex Heart of Case Management Award winner, Lt. Col Hurley also proudly serves in the United States Air Force Reserve. She shares her unique experience in managing care for injured workers at Genex and overseeing the 315th Aerospace Medical Squadron at Charleston (SC) Air Force Base.
Case Severity: What Factors are You Missing in Delayed RTW Cases?
Case severity tools like the ODG calculator play a big role in helping workers’ comp professionals predict return-to-work timing and costs based on the total claim picture. However, if you fail to look beyond the compensable diagnosis, you may find that your severity rating score doesn’t add up. Genex’s Mariellen Blue, RN, CCM, national director of case management services, explains in this podcast.
Medication Safety: How Do We Solve the Problem?
Genex’s Ron Skrocki discussed why medication safety remains a significant problem in workers’ comp. In this edition, Skrocki offers effective solutions with real results in helping injured workers return to the job without the burden of opioid dependence.
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