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America’s Claims Executive brings together professionals from across the Property & Casualty indu
Cobotics, a New Type of Man-Machine Collaboration
The robot revolution is well underway, and far from science fiction narratives where malicious robot overlords render people obsolete, robots are here to do something surprisingly human: collaborate. Cobots, short for collaborative robots, share another human trait: with the help of artificial intelligence, they can learn on the job.
2018 Recap and 2019 Predictions: P&C Regulatory and Legislative Changes
The auto casualty and workers’ compensation markets saw numerous changes in 2018, from CPT code updates to eBilling adoption to opioid prescribing limits. As the new year approaches, Mitchell takes a look back at 2018’s top trends and industry issues and projects what to watch for with 2019 predictions.
Premiums Written: Q4 2018 Casualty Must-Reads
Each quarter, I round up and highlight some of my favorite articles written by Mitchell experts and let you know where we have been published outside of our mPower thought leadership website. This quarter, we were featured in PropertyCasualty360 where Executive Vice President and General Manager Nina Smith explained how data and technology can help improve claims decision making and outcomes.
The Power of Integration and Automation: Humanizing the Claims Process
Getting injured on the job or in an auto accident can have a significant impact on a person’s life. Going through the process of filing a claim and getting treatment can make it even more complicated. In fact, a 2018 study found that one in seven survey respondents said it took longer than expected to settle their Property & Casualty (P&C) claim, with delays adding to their burden.
Generic Medications: Quarterly Drug Update
Managing the pharmacy portion of a workers’ compensation or auto accident-related claim is vital to ensure the best outcomes. An important area to monitor during claims is the usage of brand name medications when generic equivalents are available.
How Intelligent Automation Is Changing the Nature of Work in Insurance, Collision Repair, and Beyond
When mobile phones were first made available to consumers more than thirty years ago, it was difficult to imagine that they would become the hubs of Internet access, information and activity—even health tracking—that we know them to be today. Similarly, it may be difficult to imagine that smart phones, and indeed the world around us, will soon be embedded with artificial intelligence. But that appears to be the direction things are headed.
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